Clients can reschedule once before 72 hrs with no penalty. Additional reschedules are +$50 and will be charged to card on file prior to discussing a new date and time.

Deposits are non-refundable and cannot be traded between clients or to friends.

Clients in TN have 72 hrs prior to their scheduled appointment to make changes to their date and time to avoid a $100 rescheduling fee.

Clients in CA have 7 days prior to their scheduled appointment to make changes to their date and time to avoid a $150 rescheduling fee.

TN clients 15+ minutes late are subject to rescheduling with a $100 “day of” cancellation fee. This will be charged to the card on file immediately prior to finding another date and time.

CA clients 15+ minutes late are subject to rescheduling with a $250 “day of” cancellation fee. This will be charged to the card on file immediately prior to finding another date and time.

Clients less than 15 minutes late will have less numbing time. Please be punctual to guarantee the most comfortable appointment possible.

Clients who NO-SHOW will be charged 100% of the remaining appointment cost. The amount will not be applied to any future appointments or balances.

Fletcher Aesthetics is NOT responsible for any missed or forgotten appointments. Agreement to these terms will be required upon booking any service. In the event that these charges apply to you, Disputed or failed payments will be pursued by Fletcher Aesthetics in small claims court. In this scenario the client will assume all additional costs to do so in addition to their original policy charges. Appointments cannot be booked without agreeing to these terms.